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Job Description

Location: Hybrid / Mumbai 
Experience Level: Fresher / Experienced / Interns Welcome
Industry: Career Services, Recruitment, Resume Writing
Job Type: Full-Time

About Us:

JobTrendsIndia.com is a new-age job platform that connects jobseekers and employers through smart technology, personalized services, and career-enhancing tools like the HOOT Peer Review, Smart Resume Builder, and AI-powered Job Prep modules. We’re on a mission to help people build successful careers—and we’re looking for passionate professionals to join our outreach team.

Role Overview:

We’re seeking enthusiastic, fluent-English-speaking Telecallers who will play a vital role in reaching out to jobseekers and employers. Your goal will be to explain our services, guide users through our offerings, and support them in taking the next step in their job or hiring journey.

Key Responsibilities:

• Make outbound calls to potential jobseekers and employers from our lead database.

• Clearly explain JobTrendsIndia's services (resume writing, LinkedIn optimization, Hoot Reviews, etc.).

• Answer queries professionally and convert interest into action (sign-ups, service bookings).

• Maintain accurate records of all calls and interactions.

• Follow up with leads and track conversations using basic tools like Excel/CRM (training provided).

• Provide feedback on common concerns or questions to improve service quality.

Who Can Apply:

• Fresh graduates, final-year students, homemakers, or professionals on a career break

• Prior telecalling, BPO, or customer interaction experience is a bonus but not mandatory

• Interns looking for exposure in career consulting or client-facing roles

Must-Have Skills & Traits:

• Fluency in English: You must speak clearly and confidently.

• Excellent Communication: You can explain well, listen actively, and build trust quickly.

• Self-Driven: You can work without micromanagement and take ownership of your daily goals.

• Positive Attitude: You enjoy helping people and can handle rejections professionally.

• Basic Tech Comfort: You can manage calls, Excel sheets, and simple CRMs.

What We Offer:

• Fixed Monthly Salary + Performance-Based Incentives

• Certificate of Experience (for interns or freshers)

• Fast-track career growth within JobTrendsIndia for consistent performers

• Opportunity to upskill through real-time client interactions and digital tools